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Hard Rock Sportsbook Review & Promo Code

Hard Rock is one of the most well-known brand names in the world when it comes to casinos – and now, the sportsbook is expanding into other states that have passed legislation to legalize sports betting. And while the Hard Rock desktop and mobile sports betting experience doesn’t quite match that of its top competitors in the rapidly expanding space, it stays true to its brand by providing an enriching sports betting experience overall.

PROS: Easy-to-use interface, few technical issues, brand recognition
CONS: Modest sports offering, no promotions, little help for beginners

MOBILE INTERFACE: ⭐⭐⭐⭐
DEPOSIT BONUS: ⭐⭐⭐⭐
DEPOSITS/WITHDRAWALS: ⭐⭐⭐⭐
SAFETY AND SECURITY: ⭐⭐⭐⭐⭐
CUSTOMER SERVICE: ⭐⭐⭐⭐⭐
USER EXPERIENCE: ⭐⭐⭐⭐
OVERALL: ⭐⭐⭐⭐

Hard Rock Sportsbook History

The Hard Rock Hotel and Casino opened June 27, 2018; it was formerly the Trump Taj Mahal, which opened in 1990 and was shuttered in 2016. Less than five months later, Hard Rock International announced its intention to launch an online and mobile sportsbook in New Jersey – and that desire became a reality just after the completion of the 2018 NFL regular season, when the Hard Rock Sportsbook became the 10th mobile sports book retailer in The Garden State.

Hard Rock didn’t wait long to make its initial mobile sports betting foray outside of New Jersey‘s borders; just weeks after Iowa made sports betting legal in mid-August 2019, Hard Rock launched its sportsbook through the Hard Rock Hotel and Casino in Sioux City.

First Deposit Bonus

New depositors can earn themselves a freebie in the form of a $100 free wager, as long as they opt into the promotion prior to making their initial deposit. Once they do, they’ll be able to make their no-risk $100 wager; if they’re successful, they get to keep their winnings along with the amount of their initial bet – and if they lose, they’ll be credited $100 within 24 hours of that bet settling.

There’s a lot to unpack here, both good and bad. On the plus side, there doesn’t appear to be an odds limit, unlike the majority of risk-free bets offered elsewhere. And if the bet fails, Hard Rock Sportsbook returns the $100 in cash rather than bet credits. On the other hand, this option is not for the timid: $100 is both the minimum deposit and minimum bet required for this promotion. So anyone hoping to make a small deposit and try out the site won’t be eligible for the only new player promotion Hard Rock Sportsbook has going right now.

Getting Started

With the Hard Rock Sportsbook tied directly to the online casino, new users have no choice but to opt into both. Other than this wrinkle, the sign-up process is nearly identical to that of every other major sportsbook in the U.S.; after heading to the main landing page, you’ll need to have the following information handy:

  • Name
  • Date of birth
  • Address
  • Email
  • Phone number
  • Social Security number

You’ll then create a username and password, along with security questions and answers to provide extra account protection. Once you’ve confirmed your age, you should be good to go.

Hard Rock Sportsbook uses geolocation technology to ensure that players are within state borders, which is standard for all sportsbooks operating in the U.S.

Hard Rock Sportsbook Interface

Unlike most U.S.-based online sportsbooks, Hard Rock’s menu of sports wagering options is contained within the larger Hard Rock Casino menu, under the “Sports” tab (seen below):

If you’re looking for bells and whistles, you’ve come to the wrong place. Hard Rock’s mobile and desktop interface are as simple and straightforward as they come, with big buttons, plain fonts and a clean design throughout. Once you’re in the “Sports” section of the app or site, navigation is fairly simple (although you might want to take a few minutes to familiarize yourself with where everything is, since there is little description anywhere.)

There isn’t much else to say, except that the “Playing Time” clock (which displays how long you’ve been on the app or website) is an interesting touch, though not everyone will be a fan.

Deposit and Withdrawal Options

Hard Rock Sportsbook keeps the deposit and withdrawal process very simple; here are your options:

Deposits

  • PayPal
  • ACH (eCheck)
  • Play Plus
  • Credit card (Visa or MasterCard)
  • PayNearMe
  • Cash at the physical casino

Withdrawals

  • Bank transfer
  • ACH (eCheck)
  • Cash at retail casino

With most of the other major players in the sports betting space offering far more options than this, it’s difficult to give Hard Rock Sportsbook a pass. Not everyone lives near the physical casino location in Atlantic City, and many players prefer the security of sites like PayPal and PayNearMe, which allow for deposits but not for withdrawals.

Sports Offered

Hard Rock Sportsbook won’t wow you with its sports offerings, which include:

  • NFL
  • NBA
  • MLB
  • NHL
  • NCAA football
  • NCAA basketball
  • Boxing
  • Golf
  • MMA
  • Motorsports
  • Rugby
  • Soccer
  • Tennis

You can find greater variety at the majority of other sportsbooks, though in fairness, Hard Rock Sportsbook does a great job at providing prop bets for the most popular sports in the country. And it will deviate into other areas when major championships or competitions come up, however infrequently.

Bet Types

Hard Rock Sportsbook offers the boilerplate options in terms of bet types:

  • Straight
  • Parlay
  • Round Robin
  • Live betting
  • Props
  • Futures
  • Moneyline
  • Point spread
  • Totals

That said, Hard Rock knows its customer base, and offers a wide variety of NFL player props, as well as alternate lines for the majority of its team sports.

Customer Service

Hard Rock customers have three ways in which they can ask for help or guidance: By email (at support@hardrockcasino.com), by calling 1 (877) 825-7777 or (609) 449-6280, or by accessing the Live Chat feature on the website or app; both the phone and Live Chat options are available from 6 am to 3 am ET daily.

Frequently Asked Questions

In which states does the Hard Rock Sportsbook operate?
Hard Rock Sportsbook is available to residents or visitors of New Jersey and Iowa.

Is Hard Rock Sportsbook secure?
Hard Rock Sportsbook uses the same SSL protocol to protect users’ information as the majority of online casinos world-wide; it will also trigger an instant and thorough security review if any suspicious activity is reported on a user’s account.

What measures does Hard Rock Sportsbook put in place to help me manage my gambling?
New players are encouraged to check out Hard Rock Sportsbook’s Responsible Gaming section, which contains plenty of helpful information on how to manage their gambling; additionally, Hard Rock Sportsbook offers a variety of limits players can use to help themselves with reining in any negative betting habits; per the Hard Rock Casino website, these include:

  • Deposit limits, which can be set on a daily, weekly, and monthly basis. Once you’ve reached your deposit limit, you won’t be able to fund your account until the limit has been reset.
  • Time limits, which help you control how much time you spend online at Hard Rock Casino. Daily, weekly, and monthly limits are available. Each time bank limits you to how long you can spend logged in.
  • Spend limits, which put caps on how much you are willing to lose on a daily, weekly, and monthly basis.

What help does Hard Rock Sportsbook provide for novice bettors?
Surprisingly, Hard Rock Sportsbook doesn’t offer much in the way of assistance for those who are new to the pastime; aside from a general FAQ on the casino/sportsbook, novice bettors will need to feel things out themselves.

Hard Rock Sportsbook
  • Mobile Interface
  • Deposit Bonus
  • Deposit/Withdrawal Methods
  • Safety and Security
  • Customer Service
  • User Experience
4.3

Summary

Hard Rock is one of the most well-known brand names in the world when it comes to casinos – and now, the sportsbook is expanding into other states that have passed legislation to legalize sports betting. And while the Hard Rock desktop and mobile sports betting experience doesn’t quite match that of its top competitors in the rapidly expanding space, it stays true to its brand by providing an enriching sports betting experience overall.

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