Call it a match made in sports betting heaven. Parx Casino teamed up with Kambi Games to power the wildly popular Draftkings Sportsbook in New Jersey, and has brought the same level of sports betting professionalism to its Pennsylvania offering.
With a terrific risk-free bet offer, an easy-to-navigate interface and one of the top loyalty programs in the industry, Parx Sportsbook has what it takes to remain a high-level player in the increasingly competitive Pennsylvania sports betting market. Here’s a look at Parx Sportsbook, and how it measures up to its competitors.
PROS: Strong loyalty program, simple-to-follow nav, well-established brand reputation in PA
CONS: Limited “fringe betting” opportunities
MOBILE INTERFACE: ⭐⭐⭐⭐
DEPOSIT BONUS: ⭐⭐⭐⭐
SAFETY AND SECURITY: ⭐⭐⭐⭐⭐
CUSTOMER SERVICE: ⭐⭐⭐⭐⭐
USER EXPERIENCE: ⭐⭐⭐⭐⭐
Parx Sportsbook History
Originally named Keystone Racetrack when it opened in 1974, the site was purchased in 1990 by Greenwood Racing in 1990 and renamed Philadelphia Park (subsequently shortened to Parx). It achieved a major victory in 2004 when the state made it permissible for sites with horse racing tracks to operate slot machines and eventually table games at on-side casinos. It has been a profit machine ever since.
Parx Casino and Racing, in tandem with Kambi, launched its on-site sportsbook on Jan. 10, 2019, while the online product was released nearly six months later.
First Deposit Bonus
Parx Sportsbook PA offers new players a one-time risk-free bet of up to $500. If bettors are unsuccessful with their first wager, they’ll be awarded a free bet in the amount of that wager, to a maximum of $500. The free bet must be used within 10 days of being awarded, and players are only entitled to the winnings from the bet amount (and not the base bet itself).
It’s competitive with other sportsbooks, but the limited amount of time in which bettors must use the free bet might turn casual players off.
Bettors can sign up for a Parx Sportsbook account in a variety of ways:
- By heading to the Parx Sportsbook’s official website from a desktop or laptop and clicking on the “Register” button;
- By accessing the website from the browser on a mobile phone;
- By downloading the Parx Sportsbook app and registering from there.
In each case, bettors are asked for personal information, including their full name, email address, home address and telephone number. Users are also required to provide their social security number and some other form of ID verification, and also make use of some form of geolocation software in order to prove that they are within the state in order to proceed with the sign-up process.
Parx Sportsbook Interface
There’s nothing fancy about the Parx Sportsbook interface; it’s a simple design with little clutter, but it lacks the design imagination of some of the other contemporary online sportsbooks. With that said, there isn’t really much incentive to creating an elaborate interface for a product that’s really only designed to allow casino patrons to put together a bet slip before making their way to the cashier.
And for those just stepping into the space, the lack of banners, promotions and other distractions isn’t necessarily a bad thing. Granted, these bells and whistles might be more prevalent down the road, but for the time being, simple is certainly better in some players’ eyes.
Deposit and Withdrawal Options
Here’s what Parx offers as deposit options:
Parx Prepaid Card: These are available through either the Parx Sportsbook website or app; players have to link their prepaid cards to an existing credit card.
Credit Card: Parx Sportsbook only accepts Visa and MasterCard at the moment. And players should also consider that they might be charged a fee, with most credit card companies treating sportsbook deposits the same as cash advances. Check with your credit card provider.
Automated Clearing House or e-check: You can use an ACH or e-check by simply providing a bank routing number and account number. You can also try an online bank transfer using the same info.
Neteller: This third-party online e-wallet service will allow you to transfer money to your Parx account from your bank account or credit card.
Online Transfer: Some banks will allow you to fund your Parx account as if you were paying a bill; check with your bank to see if it will permit this.
PayPal: This is one of the safer and most reliable ways of funding your account.
PayNearMe: This service is offered through 7-Eleven; go into your Parx account, select “Cash at 7-eleven”, and bring the barcode sent to your phone to the store along with cash to fund your account.
You can also fund your account via the Parx Sportsbook cage.
Here are the different withdrawal methods:
PayPal: If you fund your account this way, you can request funds back to your account.
Automated Clearing House or e-check: You can request an ACH or e-check by providing the same bank routing number and account number you used to fund the account.
Parx Prepaid Card: Once your card has been activated and received, you can request to have money transferred onto it. You should then be able use the card at any ATM; with other sportsbooks, it usually takes around 36 hours for the money to appear once you have requested it.
Check: You can have Parx send you a check in the mail; expect it to take up to a week to arrive.
Parx Sportsbook’s existing stable of sports includes the four major professional leagues (NFL, NBA, MLB, NHL), along with college football and college basketball. The hoops and gridiron offerings are even more robust than some ‘books, as well, with Parx currently offering CFL, Arena Football, EuroLeague and FIBA Champions League odds.
As for supplementary offerings, the pickings are a little slimmer than some competing sportsbooks; other sports listed include:
- Motor Racing
The majority of sportsbooks offer a variety of promotions – and Parx Sportsbook is no different, enticing players with many of the same promos offered up by sportsbooks like DraftKings. Those promos include odds boosts on selected games or events, or “win back your bet” offers where players are given back their initial bet in credit if they suffer a particularly gut-wrenching defeat.
The brick-and-mortar Parx Sportsbook does have a fairly robust loyalty program, featuring multiple tiers that offer players a wide variety of perks along the way. Known as XClub, this program is broken up into three categories – Players, Premium and Elite – and offers community discounts, birthday promotions, invite-only events and other complimentary items depending on how high up the list bettors climb.
Parx Sportsbook features every notable bet type available: Moneyline, Totals (Over/Under), Spreads (ATS), Props, Teasers, Parlays and Futures wagers. It also offers a wide array of live betting options across the majority of the sports it features.
Parx Sportsbook takes customer service seriously, providing the bulk of its support to those who reach out via phone or email. Customers can also use the site’s live chat feature. Support is offered 24 hours a day, seven days a week, and the response time is impressively quick.
It also allows customers to reach out via social media, quickly responding to queries on Twitter, Facebook and Instagram. But these options are more practical for those with quick questions rather than major issues – and the majority of straightforward queries are answered in the site’s detailed FAQ section.
Frequently Asked Questions
Is Parx Sportsbook secure?
Parx Sportsbook uses the same SSL protocol to protect users’ information as the majority of mobile sportsbooks worldwide; it also allows users to employ “strong authentication” for their individual accounts, meaning that every login attempt requires users to enter a pin sent to the mobile phone number on file in order to be granted access.
What is my minimum/maximum bet amount?
Minimum and maximum wagers vary by sport and bet type; Parx Sportsbook restricts net payouts on individual bets to a maximum of $250,000.
What measures does Parx Sportsbook put in place to help me manage my gambling?
Parx Sportsbook provides training to its sports betting employees to help identify and address potential problem gambling situations. The mobile sports betting app will almost certainly provide many of the safeguards existing apps provide, including the ability for players to either cap their bets/deposits, or exclude themselves altogether from sports betting for a pre-determined period of time.
What help does Parx Sportsbook provide for novice bettors?
For those looking for help on a variety of sports betting-related topics, Parx Sportsbook has you covered. A comprehensive sports betting guide can be found on the main Parx Casino website, featuring a wide range of topics but primarily focused on explaining the various bet types. This guide is also downloadable, which makes it ideal for those who want to be able to navigate it without necessarily being online.
Parx Sportsbook Review
Deposits and Withdrawals
Safety and Security
More Sportsbook Reviews